FAQ
Frequently asked questions
Everything about delivery, refunds, currencies and licensing.
How do I get my download after I pay?
Delivery is instant. As soon as your payment goes through you get a download link on the order confirmation page, and you can start using the files straight away.
What is your refund policy?
[confirm: refund policy, for example whether refunds are offered for digital downloads and within how many days]
Which currencies can I pay in?
Products are priced in US dollars. At checkout you may be able to pay in your local currency, shown at the current exchange rate before you confirm. The final amount is always on the checkout page before you pay.
What can I do with the files? Is there a license?
[confirm: license terms, for example single-company internal use, whether team members can share the files, and whether resale is allowed]
Which payment methods do you accept?
Checkout is handled by Whop and lists the payment methods available in your country, including major cards and many local and wallet options. Visa, Mastercard and American Express are accepted.
Who do I contact if something goes wrong?
[confirm: support email or contact link]